19/122 Senior Digital Insights Analyst
Service Delivery and Operations
Wellington City, Wellington
Hours: Full time
Business Group: Services and Access
Branch: Service Delivery & Operations
Salary: $73,459- $99,386
Senior Digital Insights Analyst
Are you a natural problem-solver who is digitally-savvy with a flair for analytics? Do you have a strong customer focus and a desire to figure out how to make digital services better? Have you had experience in analysing digital insights and providing innovative solutions?
If this sounds like you, we have a permanent opportunity for a Senior Digital Insights Analyst to join the Customer Design and Uptake team at the Department of Internal Affairs.
We’re looking for someone with experience using web analytics tools who can draw insights from data and connect them to the bigger picture. Your role will include:
- analysing channel information to understand customer activity
- developing strategies to drive uptake of digital services
- supporting the development of new digital services
- championing customer-centred improvements and providing key input into service design initiatives
- providing insights to optimise digital and social media strategies.
This is an opportunity to build on your knowledge of digital channels, social media and web metric and analysis tools. The work you do will contribute to the development and continued improvement of our digital services for New Zealanders.
If you would like a stimulating, rewarding career within a team that values people, their information and their stories, we would very much like to hear from you.
Applications close: 5pm, Thursday 28 March 2019
For more information please contact: Kiri O'Hagan at email@example.com
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